At Levelguidz, your privacy matters. By using our website and services, you consent - where legally permitted - to our collection, use, and disclosure of your personal data in accordance with this Privacy Policy. Levelguidz.com ("we", "us", or "our") is the controller of your data and is committed to safeguarding your personal information and privacy when you interact with our website or use our services.
This Privacy Policy is part of our Terms and Conditions. It explains the types of data we collect, how we use it, and your rights and choices related to our data practices. Please review this document before submitting any personal data or using our services. If you do not agree with our practices, we recommend not accessing the website.
Types of Data Collected
We may collect the following types of personal data:
- Directly provided by users: Name, email address, phone number, and physical address.
- Automatically collected: Cookies, usage data, IP addresses, and browser information.
Cookies and tracking tools are used to enhance your experience, remember preferences, and analyze site traffic. Blocking cookies may limit functionality.
Use of Personal Data
We process personal data for the following purposes:
- Account management and authentication
- Providing and improving services
- Analytics and user behavior tracking
- Communication and support
- Payment processing and e-commerce operations
- Displaying external content
Some data processing may require your explicit consent, depending on legal jurisdiction.
Data Sharing and Disclosure
We do not sell your personal data for third-party marketing. However, we may share or disclose information under these circumstances:
- As required by law (e.g., court orders or subpoenas)
- To enforce legal rights or protect user safety
- In response to fraud investigations or national security concerns
Your information is retained as long as necessary to provide services or meet legal obligations.
Your GDPR Rights
If you're located in the EU or subject to the GDPR, you have the right to:
- Access your personal data (Art. 15 GDPR)
- Request correction of inaccurate or incomplete data (Art. 16)
- Request deletion of your data (Art. 17)
- Restrict processing of your data (Art. 18)
- Withdraw consent at any time
To exercise these rights, contact us at [email protected].
Cookies & Storage
We use cookies and local storage to improve website performance and personalize your experience. These may include:
- Session cookies – deleted after each visit
- Persistent cookies – stored for a limited time to save preferences
- Analytics and retargeting cookies – used to understand usage patterns and optimize content
You can disable cookies in your browser settings. However, doing so may restrict access to parts of the site.
System Logs
For maintenance and security purposes, we may collect system logs that include IP addresses and other technical data related to your interaction with the website.
Data Security
We implement robust security protocols to protect your information. However, no system is 100% secure. Please use discretion when sharing sensitive data, especially via email. We are not liable for breaches beyond our control or those caused by third-party platforms.
Minors Under 18
Our services are not intended for individuals under 18 years old. We do not knowingly collect personal data from minors. If you suspect we've collected data from a minor, please contact us and we will promptly delete it.
Changes to this Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page, and your continued use of the Service signifies acceptance of those changes. If legally required, we will notify you directly.